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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Al G

March 28, 2025

5  out of  5
rating by Al G
"Thea was amazing! Answered all my questions promptly and was very knowledgeable. Price was very competitive and I got more coverage than I had before for less. Save yourself the headache of other agents that don’t give you the time of day."
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john Bellassai

March 20, 2025

5  out of  5
rating by john Bellassai
"Brendan was great. I stopped in the office without any call ahead and he welcomed me in and answered the 4 questions I had about different policies and processed a payment for me. I was in and out in just a few minutes. What a pleasant experience!"
We responded:
"Thanks so much John! We’re always striving for excellent service. And greatly appreciate you vocalizing it!"
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Syl Gagliardi

March 19, 2025

5  out of  5
rating by Syl Gagliardi
"Best option for new drivers!! My agent was super easy to deal with and I would recommend this office specifically for any insurance you may need! Ask for Marquell!"
We responded:
"Thankyou Sylvester for the kind review! So happy we were able to help out with the car insurance. First future pilot customer at the office!!"
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john thomas

March 19, 2025

5  out of  5
rating by john thomas
"Highly Recommend! I’ve had an amazing experience with the Czaja Insurance Company! Their team is professional, friendly, and always willing to go the extra mile. The process of getting coverage was smooth, and they took the time to explain everything clearly. Anytime I’ve had questions or needed support, they worked cohesively making you feel that you are their only priority. Claims are handled efficiently, making the whole experience stress-free. If you’re looking for a reliable and trustworthy insurance provider, I highly recommend The Jacob Czaja Insurance Agency!"
We responded:
"Thanks so much for the review John! "
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Naomi Luzayadio

March 8, 2025

5  out of  5
rating by Naomi Luzayadio
"I had a good experience, the agents were very kind and answered all my questions, clearing up my doubts."
We responded:
"Thankyou Naomi!"
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Mildaymig Cueto

March 1, 2025

5  out of  5
rating by Mildaymig Cueto
"I had an amazing experience working with Marqie at State Farm! He was incredibly knowledgeable, patient, and took the time to explain all my options thoroughly. His professionalism and friendly attitude made the process smooth and stress-free. He genuinely cares about his clients and goes above and beyond to ensure they get the best coverage possible. If you’re looking for outstanding customer service, Marquie is the person to go to. Highly recommend!"
We responded:
"Good Morning Mildaymig! Thankyou so much for the kind review. So happy you enjoyed your experience here with us!"
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Tyme Allen

February 27, 2025

5  out of  5
rating by Tyme Allen
"Mark did an amazing job with my auto policy. I have a 24 Honda civic and he matched my coverages from progressive so well! Spectacular job! He should get a raise!"
We responded:
"Hi Tyme! Thankyou for the kind review!! I’m glad you enjoyed your experience with Marqie!"
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Conner Marquart

February 27, 2025

5  out of  5
rating by Conner Marquart
"I had the pleasure of working with Brendan as my main insurance point of contact. Vetting insurance providers can be a tedious task in and of itself but Brendan found a way to make it seem not so monotonous and really took the time to understand my needs while not coming off as just another salesman. He clearly laid out policy plans, payment structures, coverage options, and so much more in an easily digestible format. He went the extra mile with me to craft a specific bundle plan for home, auto, and life insurance for me and my family - even the dog too! All without breaking the bank. I’ve put this off for years but they say good things come to those who wait and thankfully I wanted long enough for Brendan to come around."
We responded:
"Connor! Really appreciate you putting some time and energy into the review. Very pleased you’re happy with our services "
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Taylor B

February 27, 2025

5  out of  5
rating by Taylor B
"I worked with Brendan and Jake and it was a great experience! They both were very knowledge and went above and beyond to help me. I highly recommend them!"
We responded:
"Thankyou Taylor!"
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Bryttni John

February 26, 2025

5  out of  5
rating by Bryttni John
"brendan was great. love the office vibe. very friendly and professional!!"
We responded:
"Thank you for the kind review Bryttni!"
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Linnea Ryer

February 25, 2025

4  out of  5
rating by Linnea Ryer
"Jake is personable and makes you feel welcome. Whatever questions you have, he is there to answer. Definitely the go to man."
We responded:
"Thank you for the review Linnea!"
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Chelsea Casucci

February 25, 2025

5  out of  5
rating by Chelsea Casucci
"Brendan at State Farm is the best! He was incredibly helpful, knowledgeable, and made the whole process smooth and stress-free. His professionalism and friendly attitude made a huge difference, and I truly appreciate his effort. Highly recommend!"
We responded:
"Thanks for the review Chelsea!"
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Bri John

February 25, 2025

5  out of  5
rating by Bri John
"Brendan is awesome!! He is so kind and helpful!! 10/10 recommend working with him. So delightful"
We responded:
"Thank you Bri! Brendan is the best!"
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Tyler Lavery

February 25, 2025

5  out of  5
rating by Tyler Lavery
"Worked with Brendan and he provided excellent service. Would highly reccomend working with him for your insurance needs"
We responded:
"Thanks so much for the kind review Tyler! Brendan is the best!"
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Nicholas Zubin

February 25, 2025

5  out of  5
rating by Nicholas Zubin
"I recently had the pleasure of working with Brendan at State Farm, and I am absolutely thrilled with the exceptional service I received. From our first interaction, Brendan’s professionalism and expertise were evident. He took the time to understand my unique needs and guided me through the process with clarity and patience. Brendan’s dedication to securing the best coverage for me was truly remarkable. His genuine commitment to clients sets him apart as an outstanding agent. In a world where personalized service is rare, Brendan shines brightly. I wholeheartedly recommend Brendan and State Farm to anyone seeking reliable insurance and top-notch customer care."
We responded:
"Mr. Zubin! Was great working with you. We’re happy you’re happy with the service. Glad to insure your rental properties!"
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Marwah Abdulridha

February 24, 2025

5  out of  5
rating by Marwah Abdulridha
"I highly recommend Brendan as a State Farm insurance agent! They are knowledgeable, professional, and always go above and beyond to ensure their clients get the best coverage for their needs. Their attention to detail and commitment to excellent customer service make the insurance process smooth and stress-free. If you're looking for someone who truly cares about helping you protect what matters most, Brendan is the agent to trust!"
We responded:
"Thank you so much for the kind review Marwah!! "
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Jack Wagner

February 24, 2025

5  out of  5
rating by Jack Wagner
"Outstanding service. A+. Will be recommending anytime someone asks me for insurance!"
We responded:
"Thanks Jack!! Appreciate you posting this!"
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Christie Labertew

February 23, 2025

5  out of  5
rating by Christie Labertew
"If you’re looking for an insurance agent in the Amherst area, stop by and see Jake! He is very knowledgeable and will give you all the information you need to make an educated decision on whether the policies that he offers are a fit for you. His associates are very personable as well!"
We responded:
"Thankyou Christie! It was a pleasure having you in to review all of your policies. Thanks again for your time, and your business. Looking forward to speaking with you again soon! "
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Nicholas Amodio

February 21, 2025

5  out of  5
rating by Nicholas Amodio
"Pleasure experience at Jake State Farm, made my visit fast and easy! Highly recommend!"
We responded:
"Thankyou Nicky! Was great seeing you at the office today :)"
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Jeffrey Jurewicz

February 21, 2025

5  out of  5
rating by Jeffrey Jurewicz
"Everyone in the office goes out of their way to be helpful and pleasant to deal with!"
We responded:
"Thanks so much for taking the time to post this review. Very happy to hear you’re pleased with our customer service! Always striving to improve our customer experience so this means a lot!"
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Judy Dziamski

February 20, 2025

5  out of  5
rating by Judy Dziamski
"When you walk in Jacob and his staff greet you with a smile, and so friendly which made my day! I went to talk about life insurance and Jacob was so very helpful explaining what options I can choose from. And explain how I could save money on my car insurance. It’s a great place to go for any type of insurance you need!"
We responded:
"Judy! Thankyou so much for the kind words. It was great to have you back in the office today. I’m very happy we were able to get both your auto and life insurance into a better spot. Looking forward to speaking with you again soon!"
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Sara Stillings

February 20, 2025

5  out of  5
rating by Sara Stillings
"Jake is very informative and clearly cares about his customers. While I was sad my previous agent was no longer available, I am extremely happy with my new agent. Also, Brendan is extremely caring and helpful. Thank you guys!"
We responded:
"Sara! Thank you for your kind review. I enjoyed meeting you here at the office and reviewing your insurance policies here with State Farm. I'm looking forward to speaking with you again soon!"
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Brett Vogel (Brett Vogel)

February 18, 2025

5  out of  5
rating by Brett Vogel (Brett Vogel)
"Jake went over everything in a clear and concise manner and made it much easier to understand what I was getting for my yearly rate. Jake was very flexible with my busy schedule and made it easy to stop by when it was convenient for me. Highly recommended!"
We responded:
"Thankyou Brett! Was a pleasure meeting you here. Happy to service your policies here!!"
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William Wolf

February 18, 2025

5  out of  5
rating by William Wolf
"We had the pleasure of meeting Jacob C today he was very informative courteous and professional. He answered all questions, thankyou State farm"
We responded:
"Thank you for the kind review William! Was great meeting you both today. Happy to service your policies here!!"
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Joe Czaja

February 15, 2025

5  out of  5
rating by Joe Czaja
"This community very lucky to have you Jake from State Farm!"
We responded:
"Thank you!"