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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John

August 29, 2025

5  out of  5
rating by John
"Wonderful people great company"
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ALYSSA ARENA

August 29, 2025

5  out of  5
rating by ALYSSA ARENA
"Brendan is an excellent helper!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Diana W

August 28, 2025

5  out of  5
rating by Diana W
"Jacob and Brendan are exceptional with providing customer service. I had a few unfortunate events in the past year. They listen and they care. Words cannot describe how above and beyond they have gone for me between making phone calls, writing emails, and helping me with the whole process. They are good at explaining everything so that I understand the next steps. I've been with State farm for over 25 years. I'm so happy to have Jacob for my agent. I would recommend them to anyone looking for new or a change in insurance. These guys won't let you down!"
We responded:
"Diana, Thankyou so much for the kind words. Things happen, and that’s when we have an opportunity at the office to show our value. I really appreciate your kind words, and I’m glad we’ve been able to work through these items with you. Your business means a lot to us. Thank you! "
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Lucas Herrera

August 22, 2025

5  out of  5
rating by Lucas Herrera
"Jacob made getting renters insurance really easy and got me set up quickly. I would definitely recommend him!"
We responded:
"Thanks for the review Lucas! Happy we were able to help!"
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Mary Jane Kashkoush

August 19, 2025

4  out of  5
rating by Mary Jane Kashkoush
"After kind of a slow start once we got the numbers the price out of the way it was smooth sailing, was happy to do this business and the efficient way that Jacob and his team handled the whole process, thank you mjk"
We responded:
"Thank you so much for the kind review Mary! Happy to have earned your business. Looking forward to continuing to work with you! -Jacob Czaja State Farm"
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barbara ruvolo

August 12, 2025

5  out of  5
rating by barbara ruvolo
"Jacob and his team are wonderful! Jacob took the time to introduce himself as my new agent and explain all my insurance.. There was no pressure to sell up. Great experience!"
We responded:
"Thankyou again Barbara for taking the time to connect with me yesterday. It was a pleasure working with you. Looking forward to continuing doing business with you! -Jacob Czaja StateFarm"
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John Doe

August 7, 2025

5  out of  5
rating by John Doe
"Whenever I’ve had questions, my agent and the office staff have always been responsive and extremely helpful."
We responded:
"Thank you so much for leading us a review! Appreciate you!"
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Ken Lin

July 25, 2025

5  out of  5
rating by Ken Lin
"Been will them for long long time always been happy! Their service is great and time efficient and always try their best to make things happen!"
We responded:
"Thank you so much for the kind review! So happy to hear you’re pleased with our service!"
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Shirley Doak

July 22, 2025

5  out of  5
rating by Shirley Doak
"Been with State Farm insurance for many years, Brendan was a great help with a question I had about submitting a document."
We responded:
"Thankyou so much for the kind review Shirley! Happy to help! "
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AJ

July 18, 2025

5  out of  5
rating by AJ
"Great guy and great speaker . He was very professional and replied to all my questions in a very clear way . I recommend this guy and this company"
We responded:
"Thankyou so much for the kind review. Was great having you in today! -Jacob Czaja State Farm"
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Mike J

July 18, 2025

5  out of  5
rating by Mike J
"I met with Jacob Czaja at his office and was truly impressed. He’s not only a highly knowledgeable professional but also a kind and genuine person. He explained everything clearly and offered tailored solutions. I highly recommend him for his expertise and great customer care!"
We responded:
"Thank you so much for the kind words. Was an absolute pleasure meeting you. So happy to have your business and looking forward to continuing to service your policies. -Jacob Czaja State Farm"
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Ben EA COD

July 18, 2025

5  out of  5
rating by Ben EA COD
"Great experience!!"
We responded:
"Thanks Ben!!"
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jason li

July 17, 2025

5  out of  5
rating by jason li
"Brandon is truly one of the best people I’ve had the pleasure of working with. He’s reliable, thoughtful, and always brings a positive attitude."
We responded:
"Thankyou Jason! Brendan is the best! We agree and we’re so glad you noticed! -Jacob Czaja State Farm"
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Jillian Dunn

July 7, 2025

5  out of  5
rating by Jillian Dunn
"Service Rep Brendan is very knowledgeable and pleasant to work with. He is concise in thoroughly answering any questions I have so that I am left with a clear understanding. Dealing with customer service can be daunting but I have had only positive experiences. Thanks!"
We responded:
"Thank you for the kind review Jill! We agree, Brendan is the best! "
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Janice Gruber

July 1, 2025

5  out of  5
rating by Janice Gruber
"Always helped promptly, very thorough & professional."
We responded:
"Thank you so much Janice for the kind review! We always strive for quick, friendly service, and we’re glad you noticed ! -Jacob Czaja StateFarm"
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Elizabeth Scherrer

June 27, 2025

5  out of  5
rating by Elizabeth Scherrer
"Brendan is outstanding—always willing to assist and easy to talk to!"
We responded:
"Thankyou for the review Elizabeth!"
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William Filipiak

June 26, 2025

5  out of  5
rating by William Filipiak
"I stopped in with no appointment. The entire office was very friendly & very helpful. I’d highly recommend them."
We responded:
"Thank you Bill for stopping in today and for leaving us a review! Appreciate you!"
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Taylor Louis

June 26, 2025

5  out of  5
rating by Taylor Louis
"Jacob and his team at Statefarm were the best people to work with! They were so knowledgeable and personable. In an industry like insurance its refreshing knowing that Jacob and his team have your back! I highly reccomend switching all of your insurance over to this team as you will not regret it!"
We responded:
"Taylor! Thank you so much for the kind words. Happy we were able to help you out!"
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Angelina Filice

June 25, 2025

5  out of  5
rating by Angelina Filice
"Great service and was very helpful!"
We responded:
"Thank you Angelina!! -Jacob Czaja State Farm"
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Christopher Young

June 25, 2025

5  out of  5
rating by Christopher Young
"Excellent service!"
We responded:
"Thank you Christopher"
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Seamus McGillion

June 24, 2025

5  out of  5
rating by Seamus McGillion
"Jake Czaja and company are knowledgeable, relatable and extremely transparent in a business that can sometimes feel like there is a lot of gray areas. If you need any sect of insurance, these folks are the ones to answer the call!"
We responded:
"Seamus! Thank you kindly for leaving this review! Have a day!"
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Michelle Jones

June 23, 2025

5  out of  5
rating by Michelle Jones
"Thea is an excellent representative and is very knowledgeable about the products State Farm has to offer. If you are looking into life insurance, renters insurance or any other policy that may be a good fit for your current life events, I would highly recommend speaking with Thea for more information."
We responded:
"Michelle! Thankyou so much for the review. We’re so happy to hear you’re pleased with our service. Looking forward to continuing to do business with you! -Jacob Czaja State Farm"
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Ricky Nelson

June 23, 2025

5  out of  5
rating by Ricky Nelson
"Enthusiastic and knowledgeable young agent."
We responded:
"Thank you for posting! Appreciate the kind words!"
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Dalton Harper

June 20, 2025

5  out of  5
rating by Dalton Harper
"Joey is the best! Big help and very personable!"
We responded:
"Hey Dalton! I appreciate it happy to help. - Joey Czaja"
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Douglass Stapler

June 19, 2025

5  out of  5
rating by Douglass Stapler
"Jake’s insurance business is nothing short of exceptional—professional, reliable, and genuinely client-focused. He goes above and beyond to ensure every customer feels informed, protected, and confident in their coverage. His attention to detail and commitment to personalized service set him apart in an industry that often feels impersonal. If you’re looking for trustworthy, top-tier insurance guidance, Jake is the one to call."
We responded:
"Douglass, Can’t thankyou enough for the kind words! We’re always seeking new ways to stand out, I’m glad that was felt in our conversation. -Jacob Czaja StateFarm "