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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janice Gruber

July 1, 2025

5  out of  5
rating by Janice Gruber
"Always helped promptly, very thorough & professional."
We responded:
"Thank you so much Janice for the kind review! We always strive for quick, friendly service, and we’re glad you noticed ! -Jacob Czaja StateFarm"
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Elizabeth Scherrer

June 27, 2025

5  out of  5
rating by Elizabeth Scherrer
"Brendan is outstanding—always willing to assist and easy to talk to!"
We responded:
"Thankyou for the review Elizabeth!"
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William Filipiak

June 26, 2025

5  out of  5
rating by William Filipiak
"I stopped in with no appointment. The entire office was very friendly & very helpful. I’d highly recommend them."
We responded:
"Thank you Bill for stopping in today and for leaving us a review! Appreciate you!"
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Taylor Louis

June 26, 2025

5  out of  5
rating by Taylor Louis
"Jacob and his team at Statefarm were the best people to work with! They were so knowledgeable and personable. In an industry like insurance its refreshing knowing that Jacob and his team have your back! I highly reccomend switching all of your insurance over to this team as you will not regret it!"
We responded:
"Taylor! Thank you so much for the kind words. Happy we were able to help you out!"
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Angelina Filice

June 25, 2025

5  out of  5
rating by Angelina Filice
"Great service and was very helpful!"
We responded:
"Thank you Angelina!! -Jacob Czaja State Farm"
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Christopher Young

June 25, 2025

5  out of  5
rating by Christopher Young
"Excellent service!"
We responded:
"Thank you Christopher"
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Seamus McGillion

June 24, 2025

5  out of  5
rating by Seamus McGillion
"Jake Czaja and company are knowledgeable, relatable and extremely transparent in a business that can sometimes feel like there is a lot of gray areas. If you need any sect of insurance, these folks are the ones to answer the call!"
We responded:
"Seamus! Thank you kindly for leaving this review! Have a day!"
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Michelle Jones

June 23, 2025

5  out of  5
rating by Michelle Jones
"Thea is an excellent representative and is very knowledgeable about the products State Farm has to offer. If you are looking into life insurance, renters insurance or any other policy that may be a good fit for your current life events, I would highly recommend speaking with Thea for more information."
We responded:
"Michelle! Thankyou so much for the review. We’re so happy to hear you’re pleased with our service. Looking forward to continuing to do business with you! -Jacob Czaja State Farm"
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Ricky Nelson

June 23, 2025

5  out of  5
rating by Ricky Nelson
"Enthusiastic and knowledgeable young agent."
We responded:
"Thank you for posting! Appreciate the kind words!"
Profile photo of Ricky Nelson

Ricky Nelson

June 23, 2025

5  out of  5
rating by Ricky Nelson
"Enthusiastic and knowledgeable young agent."
We responded:
"Thank you for posting! Appreciate the kind words!"
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Dalton Harper

June 20, 2025

5  out of  5
rating by Dalton Harper
"Joey is the best! Big help and very personable!"
We responded:
"Hey Dalton! I appreciate it happy to help. - Joey Czaja"
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Douglass Stapler

June 19, 2025

5  out of  5
rating by Douglass Stapler
"Jake’s insurance business is nothing short of exceptional—professional, reliable, and genuinely client-focused. He goes above and beyond to ensure every customer feels informed, protected, and confident in their coverage. His attention to detail and commitment to personalized service set him apart in an industry that often feels impersonal. If you’re looking for trustworthy, top-tier insurance guidance, Jake is the one to call."
We responded:
"Douglass, Can’t thankyou enough for the kind words! We’re always seeking new ways to stand out, I’m glad that was felt in our conversation. -Jacob Czaja StateFarm "
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Ezana Tefera

June 19, 2025

5  out of  5
rating by Ezana Tefera
"Had a great experience with Jacob Czaja State Farm. I recently bought a home and needed insurance. The team was friendly, knowledgeable, and made the process easy from start to finish. Highly recommend them if you’re looking for reliable insurance help!"
We responded:
"Mr. Tefera! Appreciate the kind words! Happy we were able to help you out! -The team at Jacob Czaja State Farm"
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Gail Wruck

June 19, 2025

5  out of  5
rating by Gail Wruck
"Excellent service, knowledgeable and finds bedt deals"
We responded:
"Thankyou for the kind review Gail! So happy we were able to help you out today! Once again, welcome to Jacob Czaja State Farm!"
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Amanda Nguyen

June 17, 2025

5  out of  5
rating by Amanda Nguyen
"Brendan & Thea are such lovely people to talk to!! They’re all so loving and very professional and very nice! My mom has a car insurance with state farm and everyone is such an amazing kind peoples! Such a great environment and experience!"
We responded:
"Thankyou so much Amanda for the kind words! We appreciate you! "
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Terry Krentz

June 17, 2025

5  out of  5
rating by Terry Krentz
"Jake,Thea and Brendan have been excellent to work with. Recently I have worked with Brendan and he was very helpful . He really showed great customer service. I've been with State Farm for many years."
We responded:
"Thankyou for the kind review Terry! We appreciate your business! -Jacob Czaja State Farm"
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Kenneth Kujawa

June 5, 2025

5  out of  5
rating by Kenneth Kujawa
"Jacob takes a real interest in his customers and takes the time to point out things that a customer may not always consider."
We responded:
"Thank you Mr. Kujawa for posting this! Was great meeting with you the other day. Looking forward to continuing doing business with you - Jacob Czaja State Farm"
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Lexi Conway

May 29, 2025

5  out of  5
rating by Lexi Conway
"Jake at State Farm has been great to work with. He’s professional, responsive, and takes the time to clearly explain my coverage options. Whether it’s auto, home, or life insurance, he makes the process straightforward and stress-free. It’s clear he genuinely cares about his clients and takes pride in what he does. I highly recommend Jake if you're looking for a dependable and knowledgeable insurance agent."
We responded:
"Lexi!! Thankyou so much for the kind review. Was great connecting with you today. Congrats on the new home!! -Jacob Czaja StateFarm "
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Betty Powell

May 28, 2025

5  out of  5
rating by Betty Powell
"They answered my question quickly, and put me right where I belong with no problem. Real big help.nice,and respectful with helping you out."
We responded:
"Betty! Thanks so much for sharing. We appreciate your business and are very pleased to hear you’re happy with our service! -Jacob Czaja State Farm"
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Bertan Berker

May 22, 2025

5  out of  5
rating by Bertan Berker
"I had an amazing experience!! It was my first time getting insurance and I had a lot of questions. Thea and Jacob answered my questions in detail and helped me tremendously with deciding what to do! Also, I had an amazing conversation with them and they were really kind to me. I would 10/10 recommend them and looking forward to working with them in the future as well."
We responded:
"Bertan! You’re the best! Thankyou for the kind review. Happy we were able to help you with your first insurance purchase! "
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Janiya Carter

May 15, 2025

5  out of  5
rating by Janiya Carter
"Rep Jacob is great called back 6 months later when I forgot and even got me set back up for renters I’ll move forward with auto as well. However he was great communicative and easy to talk with."
We responded:
"Thank you Janiya for the kind review!! So happy we were able to get you set back up with renters insurance and looking forward to helping with the car insurance aswell! Have a day!"
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Nichole Blackwell

May 13, 2025

5  out of  5
rating by Nichole Blackwell
"Brendan, my insurance guy at Jacob Czaja, was so nice, informative, and helped me so much. I am leasing a new vehicle and he gave me a quick quote on what my insurance would be. He also gave me a few options to help reduce my insurance costs. It was a pleasure working with him!"
We responded:
"Thank you Nichole for the review!! So pleased to hear your happy with our service!! -Jacob Czaja State Farm"
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Tom Kersch

May 13, 2025

5  out of  5
rating by Tom Kersch
"This was my first visit with my new State Farm agent, Jacob Czaja. I found Jacob to be exceptionally knowledgeable, courteous, transparent, patient, approachable and efficient. I look forward to doing business with Jacob and his office staff for years to come. Needed to visit State Farm again today. I came without an appointment and was immediately assisted by Brendan who had me in and out of the office in no time. Brendan understood my issue and assured me it would be taken care of. I had just paid off my mortgage and needed my home insurance bills to be sent to me from now on vs. to my mortgage carrier. Thanks Brendan for your courtesy and efficiency."
We responded:
"Thank you, Tom! Was a pleasure having you at the office. I too, am looking forward to continuing our relationship, and continuing to provide our best! - Jacob Czaja State Farm"
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Rocko

May 12, 2025

5  out of  5
rating by Rocko
"Brendan was very helpful and responsive, and clearly went above and beyond to find the best package tailored to my personalized needs. An insurance agent I know I can put my confidence in!"
We responded:
"Thank you Rocko for the kind review!! Happy Brendan was able to assist you with your insurance!"
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Julia Streeter

May 12, 2025

5  out of  5
rating by Julia Streeter
"Thea is a great resource for life insurance!"
We responded:
"Thankyou for the review Julia! "