State Farm® Insurance Agent Jacob Czaja

"Thea, Brendan and Jake ROCKSTARS!!!"

"Brendan was great and made the process super easy!!"

"Since terrible interactions with Charlie Patten and years of horrible service, Jacob Czaja, my new State Farm Agent has been a refreshing change of pace, so far. I hope it keeps up!!"

"Amazing customer service and discounts, Thea was amazing with accomodating my toddler while in the office and anything we handled over the phone. All of the staff are very nice and helpful."

"Jacob has gone out of his way to help me. And I thank him for that. I had a hard time getting sign in and he help me. Everyone one the office are very helpful. I never had an insurance go out of there way for me like this group at state farm. I definitely will recommend them to other people. My other insurance would hang up on me never call me back or I couldn't get a hold of anyone at any time it was always difficult for me so this way I have a one-on-one person to talk to if I really need one that's the kind of service I like thank you State farm for the training that you give your people and for the courtesy that they extend to me thank you"

"Sari made learning about the policy options easily understandable! She made the entire process from the initial question to policy in place seamless and easy! It only took 20 minutes!"

"Great people and a great product. Jake and Thea are fantastic. They were a breeze to work with and quoted me a very reasonable rate. Please stop here before picking your insurance."

"Very knowledgeable and clear explanation of benefits. A pleasant experience!"

"A pleasure to work with! Made everything very straightforward while making my life very easy."

"Jake and Thea were incredible! They went above and beyond to help me with my insurance needs. Both were patient, knowledgeable, and made the whole process smooth and stress-free. It’s rare to find people who genuinely care and take the time to explain everything clearly. I’m extremely happy with the service I received — Jake and Thea are truly a 10 out of 10!"

"I am incredibly satisfied with the level of service of all agents at this location. All of them are willing to help in the shortest amount of time possible and go above and beyond with a question or need. Brendan was incredibly helpful this morning and had my new car on my policy and a id card and price for me quicke than promptly so that I could run right out and register it and get it on the road."

"I texted Brandon about placing a claim about windshield. He called me within few seconds to assist me with thr process personally. Hes so helpful from the start. I love having a personal connection wjth my insurance brokers office. Highly recommend this office."

"These are some of the best people I have ever dealt with! They were very knowledgeable, honest, nice, and make you feel right at home! I talked with so many insurance places and this is the only one I felt welcome to. If your looking for a good insurance place please give them a call!"

"I reached out to State Farm for an auto quote and have been chatting and corresponding with Thea of Jacob Czaja’s office. She has been beyond helpful, friendly, kind and exceptionally courteous to me. She goes above and beyond to ensure the customer’s questions are answered, and responds in an extremely timely fashion. Her customer service skills far exceeded my expectations and I would recommend their office in a heartbeat, especially Thea! If you’re in the market for car insurance or any kind of insurance do not hesitate to reach out to their office and ask for Thea!"

"I do believe I’ve written a post already but I can’t express how amazing the workers are here at State Farm! Anytime I have an issue or a concern about something they fix it up right away, giving a shout out this time to Brendan, he was so helpful when I was stressing about a late payment, couldn’t recommend the company enough!!"

"Easy insurance experience without high pressure tactics, all explained in plain English. Very easy and seamless experience at the end of my home buying experience. Local office (plus in my book)."

"Thea Bochicchio is an absolutely flawless example of an insurance agent. She was not pushy at all, she provided incredibly accurate answers very quickly, and she went out of her way to ensure I saved as much as possible. Incredibly pleasant to speak with, very knowledgeable and patient; she’s everything you could ever ask for in an agent. My situation was peculiar and she found the best solution for me as quickly as possible. Thank you so much for your help, Thea, and give her a raise, Mr. Czaja!"

"Excellent customer service. Everyone is very personable and professional. The best place for your insurance needs. Brendan is a good man who actually cares. I couldn't have been more impressed. You won't be disappointed."

"Representative was very professional knowledgeable and understanding"

"Very friendly and wonderful staff at State Farm Insurance in Amherst NY. Thea is very helpful and straightforward. Would definitely recommend this State Farm Insurance location to family and friends."

"Brendan was so kind and helpful!! He’s an example of why I know I can always get high quality service from State Farm agents."

"Great service, extremely nice and helpful staff, looking forward to continuing business and adding more insurance."

"Wonderful people great company"

"Brendan is an excellent helper!"

"Jacob and Brendan are exceptional with providing customer service. I had a few unfortunate events in the past year. They listen and they care. Words cannot describe how above and beyond they have gone for me between making phone calls, writing emails, and helping me with the whole process. They are good at explaining everything so that I understand the next steps. I've been with State farm for over 25 years. I'm so happy to have Jacob for my agent. I would recommend them to anyone looking for new or a change in insurance. These guys won't let you down!"