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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julie Thuy Nguyen

November 7, 2024

5  out of  5
rating by Julie Thuy Nguyen
"Thank you so much!!! Good service.."
We responded:
"Thankyou Julie for the kind review! So happy we were able to help!"
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Md Rahman

November 1, 2024

5  out of  5
rating by Md Rahman
"I highly recommend Jacob Czaja at State Farm for anyone looking for exceptional insurance support. From the start, Jacob was incredibly knowledgeable and took the time to explain all my options clearly, ensuring I understood the policies and could make the best choices for my needs. He was responsive and thorough, handling all my questions promptly and providing updates at every step of the process. Jacob’s professionalism and dedication to customer satisfaction truly set him apart. If you’re looking for a reliable, personable, and efficient agent, Jacob is the one to call!"
We responded:
"Md, thanks so much for the kind words! We make it our mission to inform our customers!! Helping to choose the coverage that’s right for them! Was great having you in today! Looking forward to our next conversation -Jake"
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Oteria Crenshaw

October 31, 2024

5  out of  5
rating by Oteria Crenshaw
"My agent Jake was wonderful with lowering my rate and explaining my options. The office staff is very welcoming"
We responded:
"Thanks for the review Oteria, we’re looking forward to meeting you here at the office for your insurance review!"
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Peter Boyd

October 30, 2024

5  out of  5
rating by Peter Boyd
"Great personable people, very helpful."
We responded:
"Thanks so much for the review Peter! We’re so happy we were able to help you out with the car insurance! -Jacob Czaja State Farm"
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Nancy Weisbeck

October 30, 2024

5  out of  5
rating by Nancy Weisbeck
"Very professional, friendly, & knowledgeable. Didn't hesitate to answer questions & actually listened.....definitely not pushy. Very good experience, thank you!!"
We responded:
"Thank you Nancy! Was a pleasure speaking with you today. Happy to service your home auto and umbrella insurance! -Jacob Czaja State Farm"
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Francesco Todde

October 29, 2024

5  out of  5
rating by Francesco Todde
"I just became a client at this location, and my first interaction with Jake was super. He went over my insurance and gave me good advice on how to be smarter with the various tiers of coverage and also save money. All this with a young and modern touch. Can't recommend more!"
We responded:
"Francesco!! Thanks again for stopping by. Was great meeting you. Happy we were able to make some positive changes to your auto insurance coverage! Have a great day! -Jacob Czaja StateFarm "
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Syl Gagliardi

October 1, 2024

5  out of  5
rating by Syl Gagliardi
"Best option for new drivers!! My agent was super easy to deal with and I would recommend this office specifically for any insurance you may need! Ask for Marquell!"
We responded:
"Thankyou Sylvester for the kind review! So happy we were able to help out with the car insurance. First future pilot customer at the office!!"
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Anna-Lena

September 24, 2024

5  out of  5
rating by Anna-Lena
"Marquie was very helpful!"
We responded:
"Thankyou for the 5 stars Anna!"
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Olivia White

September 20, 2024

5  out of  5
rating by Olivia White
"Thea was a breath of fresh air in the insurance industry! She was so helpful throughout the process and responsive for all of my questions. I can’t say enough good things about her and would recommend her to anyone looking for support and knowledge, thank you Thea!"
We responded:
"Thank you for the kind words Olivia! Thea is the best!! -Jacob Czaja State Farm"
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Callista Bayer

September 20, 2024

5  out of  5
rating by Callista Bayer
"Marquell went above and beyond! Great customer service and very eager to help! Highly recommend!"
We responded:
"Thankyou for the kind review Callista! "
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Lisa Ruzewski Ayers

September 13, 2024

5  out of  5
rating by Lisa Ruzewski Ayers
"The person I spoke with was SUPER NICE, INFORMATIVE, helpful with every step of the process, great new office!! Five stars for sure !!"
We responded:
"Lisa, thank you so much for the kind words and leaving this review! So please to hear you’re enjoying your expertiejce with our agency! -Jacob Czaja, State Farm "
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Gina Koteras

September 13, 2024

5  out of  5
rating by Gina Koteras
"Jacob Czaja and the all of the agents have been extremely helpful when I needed to set up mine and my sons car insurance and get renters insurance when I had to move from our house to an apartment. They have answered all my questions and concerns setting up what I needed. I knew I would be in good hands when my son had a car accident totaling his car. They made ethe process stress free"
We responded:
"Thank you Regina for the kind words! Very happy you are pleased with our service! Jacob Czaja, State Farm"
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David Rivers

August 28, 2024

5  out of  5
rating by David Rivers
"Walked in without an appointment to get a few quotes. They were quick and efficient. Signed up for two new policies on the spot. Very professional. A++"
We responded:
"David! Thank you kindly for taking the time to leave the review, and thank you for your business! -Jacob Czaja State Farm"
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Linette Cueto-Brito

August 19, 2024

5  out of  5
rating by Linette Cueto-Brito
"Thea and Marquel at this agency are warm, friendly, and always ready to help. Their exceptional service makes dealing with insurance matters a stress-free experience. Highly recommend!"
We responded:
"Linette! Happy to hear you’re enjoying your experience with the agency! -Jacob Czaja State Farm"
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Teresa McArdle

August 19, 2024

5  out of  5
rating by Teresa McArdle
"Helped with everything I needed. Spoke with Thea and she broke it all down very clearly and answered all of my questions. More painless than I expected, thanks!"
We responded:
"Thank you Teresa for the kind words! We always aim to provide the best possible service, and are happy to hear you were pleased with your experience! -Jacob Czaja State Farm"
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Jack Sutherland

August 2, 2024

5  out of  5
rating by Jack Sutherland
"I didn’t really know anything about insurance going in, so thanks to Thea for explaining all of my coverage options! 10/10 customer service, would recommend"
We responded:
"Thanks for the kind words Jack! "
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V A

August 1, 2024

5  out of  5
rating by V A
"Super helpful and pleasant!"
We responded:
"Thank you for the kind review! "
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Madalyn Bochicchio

July 30, 2024

5  out of  5
rating by Madalyn Bochicchio
"very accommodating and understanding to my situation. went above and beyond to help meet my needs and made me feel treated as if I was a family member. 10/10 recommend!"
We responded:
"Thank you Madalyn!!"
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anthony gugino

July 30, 2024

5  out of  5
rating by anthony gugino
"I worked with Thea Bo and let me tell you, it was the smoothest transition from one insurance to another! Really one of the best!"
We responded:
"Anthony! Thankyou for the kind words!! -Jacob Czaja State Farm"
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Zachery Porter

July 30, 2024

5  out of  5
rating by Zachery Porter
"I recently had the pleasure of working with Thea, and I have to say, my experience exceeded all expectations. Overall, I highly recommend Thea for anyone seeking an insurance agent who is knowledgeable, caring, and committed to customer satisfaction!"
We responded:
"Thank you for the kind words Zachery! Thea is incredible!! -Jacob Czaja State Farm"
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Ryan Yaple

July 29, 2024

5  out of  5
rating by Ryan Yaple
"Thea was very helpful in helping me get my auto insurance, and at a great, affordable rate in this crazy market"
We responded:
"Ryan! Thank you for taking the time to leave this amazing review! We're very happy Thea was able to help out with your auto insurance! - Jacob Czaja State Farm"
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Marc Streebel

July 23, 2024

5  out of  5
rating by Marc Streebel
"Jacob's team was both courteous and professional! They were able to save me money while increasing my coverage. Thanks Jacob!"
We responded:
"Thank you for the kind words Marc!!"
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Anthony Nanula

July 3, 2024

5  out of  5
rating by Anthony Nanula
"I worked with Thea on Jacob’s team and she was awesome! Within just one conversation she was able to save me money on both my auto and homeowners insurance. In a time where insurance premiums have been on the rise, I highly recommend getting a quote from Thea!"
We responded:
"Anthony! Thank you much for the kind review! Very happy we were able to assist with the auto and home insurance. Have a great day! -The team at Jacob Czaja State Farm"
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Shaquan Dixon

June 21, 2024

5  out of  5
rating by Shaquan Dixon
"Helped me get the best policy i could very helpful overall great customer service"
We responded:
"Thanks Shaquan! Very happy we could assist with your auto insurance policy, and that you are pleased with the customer service we provide. Looking forward to continuing our relationship with you! -Jacob Czaja State Farm"
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marilyn stuart

June 14, 2024

5  out of  5
rating by marilyn stuart
"Thea is the best walks you thru everything step by step explains everything clearly answers all your questions and is is just a pure pleasure to talk to wish every insurance agent was like her."
We responded:
"Thank you, Marilyn! Very happy we were able to help with your auto insurance! We greatly appreciate your business, and the kind words! Have an awesome weekend! - Jacob Czaja State Farm"